Terms and Conditions

Giggle Imaging Studio LLC. - 30 Day Return Policy

Thank you for choosing Giggle Imaging Studio LLC. for your event photography and classes. We strive to provide you with the best experience and highest quality services. Please review our return policy below regarding photos taken at events or classes hosted by us.

1. Photos taken at Events or Classes:

• We offer a 48-hour return window for photos taken at events hosted by Giggle Imaging Studio LLC.
   
• To be eligible for a return, your photos must be unused, in the same condition that you received them, and in the original packaging.
   
• Returns must be initiated within 48-Hours of the date of the event.
   
• Please note that all digital downloads and customized prints are non-refundable.
   

2. Final Sale Items:

• Items labeled as "Final Sale" during events or classes are not eligible for return or exchange.
   
• These items are sold as-is and cannot be refunded under any circumstances.
   

3. Online Store Purchases:

• All sales of stickers made through our online store are final.
   
• Stickers purchased online cannot be returned or exchanged, except in the case of receiving a defective or damaged product.
   

4. Return Process:

• To initiate a return for eligible items, please contact our customer service team within the 30-day return window.
   
• You may reach us via email at support@giggleimagingstudio.com.
   
• Provide your order details and reason for the return.
   
• Once your return request is approved, we will provide you with instructions on how to return your item(s).
   

5. Refunds:

• Upon receiving and inspecting your returned item(s), we will notify you of the approval or rejection of your refund.
   
• If approved, your refund will be processed within 5-7 business days, and a credit will automatically be applied to your original method of payment.
   

6. Exclusions:

• Giggle Imaging Studio LLC. reserves the right to refuse returns that do not meet the above criteria or are not within the specified return window.
   
• Shipping and handling charges are non-refundable, except in the case of receiving a defective or damaged product.
   

By engaging with Giggle Imaging Studio LLC. for event photography or classes, you agree to abide by the terms and conditions outlined in this return policy.

If you have any questions or concerns regarding our return policy, please don't hesitate to contact us. We're here to assist you!

Giggle Imaging Studio LLC - 30 Day Return Policy for Graphic Designed Apparel

Thank you for shopping with Giggle Imaging Studio LLC! We are committed to providing you with high-quality graphic designed apparel and excellent customer service. Please review our return policy for graphic designed apparel sold on our online store:

1. Eligibility:

• Graphic designed apparel, including t-shirts, hoodies, and other garments, are eligible for return within 30 days of the delivery date.
   

2. Condition of Items:

• To be eligible for a return, items must be unused, unworn, and in the same condition as received. They must also be in their original packaging with all tags attached.
   

3. Exclusions:

• Personalized or customized graphic designed apparel, unless defective or damaged upon arrival, are not eligible for return.
   
• Clearance or final sale items are not eligible for return.
   

4. Return Process:

• To initiate a return, please contact our customer service team within the 30-day return period to obtain a Return Merchandise Authorization (RMA) number.
   
• You may reach us via email at customerservice@giggleimaging.com.
   
• Clearly indicate your RMA number on the outside of the package.
   
• Ship the item(s) back to us at the address provided with your RMA number.
   

5. Return Shipping:

• Customers are responsible for return shipping costs unless the item received is defective or damaged.
   
• We recommend using a trackable shipping service and purchasing shipping insurance for your return package.
   

6. Refunds:

• Upon receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund.
   
• If approved, your refund will be processed to the original method of payment within a reasonable timeframe.
   
• Refunds may take several business days to appear in your account, depending on your payment provider.
   

7. Defective or Damaged Items:

• If you receive a defective or damaged item, please contact us immediately upon receipt to arrange for a replacement or refund.
   

8. Customer Satisfaction:

• Your satisfaction is our priority. If you have any questions or concerns about your purchase or our return policy, please don't hesitate to reach out to our customer service team.

9. Refund Denial Statement:

         If Giggle Imaging Studio LLC decides to deny a refund, we will provide a clear and detailed explanation to the customer outlining the reasons for the denial. This explanation may include factors such as the item not meeting the eligibility criteria outlined in our return policy, the item being returned beyond the specified return window, or the item being in unsatisfactory condition.

We understand that customer satisfaction is paramount, and we will strive to handle refund denials with empathy and professionalism. Our goal is to ensure transparency in our decision-making process and to address any concerns or questions the customer may have regarding the denial.

Furthermore, we will offer alternative solutions or assistance to help resolve the issue to the best of our ability, keeping the customer's needs and satisfaction in mind. If the customer disagrees with our decision, they may contact our customer service team to further discuss their concerns and explore potential resolutions. 

We are committed to providing exceptional service and resolving any issues in a fair and timely manner.
 

Thank you for choosing Giggle Imaging Studio LLC. We appreciate your business and hope you enjoy your graphic designed apparel!

Thank you for your understanding and cooperation.